Customer Profile
Customer: RESTORAN SEAFOOD D’BENDANG (VILLA CHEE) SDN. BHD.
Company or shop name: RESTORAN SEAFOOD D’BENDANG (VILLA CHEE) SDN. BHD.
Nature of Business: Halal Seafood Restaurant
Type of System: Seito Food & Beverange Pos system
Sold by: Alex Wong 0193374781
Type of business and profile of user
Restoran Seafood D’Bendang, is a seafood restaurant (halal) operating on the ground floor of Villa Chee, an 3 storey, Inn resort located in Sekinchan in the middle of the rice paddies.
You’ll be able to see the rice paddies from a private balcony above and wake up in the middle of freshly ploughed rice fields and witness the rising sun. There is a large menu of both local and overseas seafood to pick as dinner at your choice.
There are lots of dining table in the interior (air-cond)and also there are dining tables place outside the building to have a view during dining at night.
Model Name
Software : Seito F&B POS System
Network Version: 2 Users (Per Outlet)
Cashier Billing, Multiple Kitchen Printing, Reporting Module
Installation Date
1 Oct 2021
System Configuration for basic one outlet
- Seito Network Version: 2 Users (Per Outlet)
- FEC AP-3615 AER POS CPT-350
M/B FH-H611, Intel i3-2120 3.3GHz Dual Core CPU
15″ LCD 250-nits w/CCFL backlight, 30K hrs
250GB 2.5″ Western SSD
15″ 5-wire Resistive Touch (1024×768)
4GB DDR3 RAM (204-pin)
1 x MCR Track 1/2,Pre-Installed
Logitech Keyboard & PS/2 Mouse
B/Colour Ms Windows 10 Pro 64 BIT
True Flat VFD customer display, 20×2, 9mm - Black Squirrel SK-425 Steel Cash Drawer
- XP-E260L 80mm thermal printer ( USB+LAN+Serial)
80mm thermal printer
Printing Speed 260mm - 8 Port Ethernet, 100 Base Switching Hub (Desktop ) TP-Link
- Universal Power Supply Unit (UPS 850)
- New Outlet Installation, Setup and Network Setting
Hardware installation
Software installation
Networking IP terminal and printer setup
Why did the user select the IRC product?
The customer select our Pos system , due to our good service and good reputation on their previous outlet
Our specific proposals to the customer
I’m proposed customer with 2 Cashier and one Order terminal with 2 kitchen/Bar printers connect in a single network.
Competition from other manufacturers during business negotiation
Many competitors but we offer the best package in term of good product quality and price.
Improvement of customer job after using the IRC product
Seito Pos is well know for its ease of use and easy navigation. So the staff also can easily mastered it within a short period of time.
