Customer Profile
Customer: Agrobazaar Sdn Bhd
Company or shop name: FAMA Malaysia
Nature of Business: Local and Homemade product
Type of System: Cougar V7
Sold by: Mustaqim (016-3374 781)
Type of business and profile of user
Agrobazaar is under FAMA Malaysia which produce local made product from Malaysia and SME product from enterpreneur.There are many local product we can get like frozen food,kerepek,frozen kuih and also locally made instant mee.
Model Name
Cougar POS System Version 7
Installation Date
November 2020
System Configuration for basic one outlet
Cougar V7
X-Printer N200H
Scannel XL-6500A
SK-425 Cash Drawer
HP CPU and Philips Monitor
Why did the user select the IRC product?
Because we are willing to travel to Kuala Selangor to Demo and Introduce our product to them. Not many pos system are willing to come to their shop.
Our specific proposals to the customer
Cougar POS System with Stock Management Module
Competition from other manufacturers during business negotiation
Other Pos System offered them with cheaper price, but they chose IRC because we offer after sales services and willing to train them on site.
Improvement of customer job after using the IRC product
No longer need to to key in sales and calculate sales report jobs manually. With IRC Pos, customer now can rely on system to manage their stock.
