Customer Profile

Customer Name: Kin Ryu Tei (金龍亭) Japanese restaurant
Company or shop name:
Kin Ryu Tei (金龍亭) Japanese Restaurant
No.3, Jalan SS 15/5A,
47500 Subang Jaya, Selangor
Phone: 03-5612 3668
Nature Of Business: Non-Halal Japanese Restaurant
Type of System: Cougar V9 Plus Food & Beverange Pos system
Sold by Sales/support name: Alex Wong 0193374781

Type of business and profile of user

Kin Ryu Tei (金龍亭) Japanese Restaurant is 24 years old Japanese restaurant (Non-halal) operating is SS15 area of Subang Jaya in the ground floor of a 3 storey shop house. It has a Japanese dining large menu, specialiising in Japanese noodle dishes dinner for your choice.

There are lots of dining table in the interior (air-cond)and also there are dining tables place outside the building to have a view during dining at night.

Model Name

Software. Cougar V9 Plus F&B POS system 1
Network Version: 2 Users (Per Outlet)
Cashier Billing, Multiple Kitchen Printing, Reporting Module

Installation Date

19 April 2024

System Configuration for basic one outlet

Item Description Qty

1) Software Cougar V9 Plus 1

Network Version: 2 Users (Per Outlet)

Cashier Billing, Multiple Kitchen Printing, Reporting Module

Software Maintenance per annum (trouble shoot & upgrading) 1

2) 99020309 – 8 Port Ethernet, 100 Base Switching Hub (Desktop ) TP-Link 1

3) 88811406 XP-E260L 80mm thermal printer ( USB+LAN+Serial) 1

80mm thermal printer

Printing Speed 260mm

4) 99210700 Black Squirrel SK-425 Steel Cash Drawer 1

5)99011758 Universal Power Supply Unit (UPS 850) 1

6) 90658962 FEC MP-3275 AER POS CPT-350 2

M/B FH-H611, Intel i3-2120 3.3GHz Dual Core CPU

15″ LCD 250-nits w/CCFL backlight, 30K hrs

250GB 2.5″ Western SSD

15″ 5-wire Resistive Touch (1024×768)

4GB DDR3 RAM (204-pin)

1 x MCR Track 1/2,Pre-Installed

-Logitech Keyboard & PS/2 Mouse -B/Colour

Ms Windows 10 Pro 64 BIT

True Flat VFD customer display, 20×2, 9mm

Why did the user select the IRC product?

The customer select our POS system , due to our good service and good reputation on their previous outlet.
The POS system is proven to be robust.

Our specific proposals to the customer

1 Cashier and one Order terminal with 2 kitchen/Bar printers conect in a single network.

Competition from other manufacturers during business negotiation

Many competitors but we offer the best package in term of good product quality and price.

Improvement of customer job after using the IRC product

Seito POS is well know for its ease of use and easy navigation. So the staff also can easily mastered it within a short period of time.