Project Description

Customer Profile

Company or shop name: Restoran 3 Belanga
Nature of Business: F&B
Type of System: F&B POS
Sold by: Johnny Tan 016-2274 326

Type of business and profile of user

Restoran 3 Belangga is focus on Pantai Timur & Thai food. Their Thai food was cook by original Thai people.

Model Name

Seito Pos

Installation Date


System Configuration for basic one outlet

-FEC AP-3615 AER POS CPT-350
M/B FH-H611, Intel Celeron G540 2.5GHz Dual Core CPU
-4GB DDR3 Ram
-15″ LCD 350-nits w/LED backlight, 30K hrs
-15″ 5-wire Resistive Touch (1024×768)
-150W External Power Adaptor (12V)
-2 x DB-9, for com 1,2 and 2 x RJ45 for com 3 & 4.
– 500GB 2.5″ Western Harddisk Digital 8MB -Sata
– 1 x MCR Track 1/2/3,Pre-Installed
-Internet Pro Desktop ( Keyboard PS/2 Mouse) -Black/Colour

-POS ID Card ( IRC Design)


-FEC FV-2029M VFD Pole Display 2 X 20,9MM Standalone -Serial

-With BC460 c/w RJ-11 Steel Cash Drawer (Black) Korea

-Seito Stand alone ver 1 user

Why did the user select the IRC product?

Customer do a survey and felt the Seito was more user friendly after compare few pos system.

Our specific proposals to the customer

Customer plan to open F&B shop. So I proposed few types system to customer but at the end customer prefer Seito pos. Then customer they have kitchen site and bar site so I suggest them better have 2 printer so they no need walk so far. When place order it will automatic split the order sent to kitchen printer and bar printer. And customer wanna show sub total when billing so i add pole type customer display.

Competition from other manufacturers during business negotiation

Others pos vendor

Improvement of customer job after using the IRC product

-No need using paper to take order.
-Wont serve wrong table after using Seito because it have table record
-Reduce movement of cashier and increase serving efficiency.