Project Description

Customer Profile

Customer: Heng Heng Wah
Company or shop name: JMM Cookies
Location: Taman Sri Cempaka, 84900 Muar, Johor
Nature of Business: Mooncake
Type of System: Cougar V7 Retail Pos System
Sold by: Johnny Tan (016-227 4326)

JMM Cookies
JMM Cookies

Type of business and profile of user

JMM COOKIES (M) SDN BHD is a Handmade butter cookies manufacturer located in Muar, Johor, Malaysia. Who is a Halal and MeSTI certified manufacturer. The company have been founded and established since year 2005 as a trading company and turn into a limited-liability company in year 2016. Since then, the company have been growing everyday. They keep upgrade our products and facility to provide the hygiene and safety foods to their customers.

Model Name

Cougar V7

JMM Cookies
JMM Cookies

Installation Date


System Configuration for basic one outlet

Cougar POS Retail Office (Windows Version) 1 Store 1 User
-Refurbished Fujitsu Desktop
-AOC 19″ LED Monitor
-BC-460 Cash Drawer w/RJ 11-(Black) Korea
-Bixolon SRP-275 dot matrix printer
-Black Squirrel XL-6500A Handfree 1D Barcode Scanner

JMM Cookies
JMM Cookies

Why did the user select the IRC product?

-Online search pos company our IRC on top
-Confindent with IRC pos system
-Realibility retail pos system

Our specific proposals to the customer

Customer is doing session mooncake selling, their need a system to record accurately about the stock.

JMM Cookies
JMM Cookies

Competition from other manufacturers during business negotiation


Improvement of customer job after using the IRC product

-Accurately stock balance no need physical count everyday after dayend
-Reduce human error
-Can print out formal receipt to customer

JMM Cookies
JMM Cookies
JMM Cookies