Project Description

Customer Profile

Customer: Eiseng Marketing Sdn Bhd
Company or shop name: HOME SELECT
Location: ISETAN The Japan Store
Nature of Business: Household Kitchenware
Type of System: COUGAR V7 Pro Retail System
Sold by: Lam 019-356 9120

Type of business and profile of user

Promoting quality Kitchenware branded such as TIGER, LUMINARC, ENDO, KYOCERA and others.
Previously just as a consigment supplier to department store and currently they are managing their own sales and stock control using POS system.

Model Name


Installation Date

10 Oct 2019

System Configuration for basic one outlet

Using whole set Touch Screen POS system in outlet. Sales and stock control usage.
Using Cougar Online software to connect into store for Editing new item or pricing and without interfere their daily cashier sales operation.

Why did the user select the IRC product?

– After view or system demo and company introduction, they are very confident that we can deliver their expectation and features requirement.
– Although some POS system offer them very low price, but most of the functionality cannot be done. Furthermore it is based on yearly payment subcription.
– They prefer onsite training & support instead of only online support whom many of the Android and cloud Pos system offer.
– User feel our company have the experience and expertice to service them in long term.

Our specific proposals to the customer

1 JAW-RH669 15″ All In One Touch Screen Monitor W/o MSR
Intel I3 3217 Processor,dual core
15″ TFT LCD ,Resolution :1024 x 768
128SSD Harddisk, 4GB DDR ram
(Logitech Keyboard PS/2 Mouse)
MS Windows Pos Ready 7 License

– Samsung Bixolon BC-460 Cash Drawer RJ11
– Xprinter E260 thermal printer, serial, USB, Lan
– FV 2029 Customer display pole – serial port
– Black Squirrel XL-6500A Handheld 1D Barcode Scanner

Cougar Pos V7 PRO Retail Management System
– Sales and Stock Inventory, Standard Promotion setting, Time Attendance
– Backend System, User Access level
– Hamper and packaging setting

Add Special Promotion Module
– buy X Free Y, Purchase with purchase, Multi buy pricing and Disc

Cougar Online Lite Ver ( remote software )
– 3 user remote access to outlet location for editing data & reporting

Installation & Training on site

Competition from other manufacturers during business negotiation

Storehub POS and Android Pos Solution

Improvement of customer job after using the IRC product

– easy to manage their sales and stock entry.
– their manager can update their data entry from anywhere using Cougar Online software
– easy and many ways to use promotion features to boost their daily sales.