Customer Profile

Customer: Hao Xiang Chi Seafood (Triang) Sdn. Bhd.
Company or shop name: Hao Xiang Chi Seafood (Triang) Sdn. Bhd.
Location: Lot 13169, Taman Kerayong Jaya 28200 Triang. Pahang
Telephone: 016-2187 760
Nature of Business: Chinese Seafood Restaurant
Type of System: Seito Food & Beverages Pos system
Sold by: Alex Wong 0193374781

Type of business and profile of user

Restaurant Hao Xiang Chi was first introduced to Sekinchan in 2000, a Chinese Seafood type of restaurant, today the business is established into 6 restaurants and Ballrooms outlets with premium 3 to 4 stars ratings.

Magnificently designed and purposely build from ground up, HXC@Triang Grand Ballroom comprises 20,000 square feet of elegant ballrooms with brilliant chandeliers to accommodate 3,000 guests, up to 300 tables for banquet seating. The Ballroom can be partitioned into 10 rooms to cater to smaller functions. HXC Grand Ballroom ideal for weddings, association dinners, business seminars, buffet, dinner & dance, music festivals, product launches, exhibitions and etc. The ballroom is well equipped with large LED display screen, professional stage lighting, perfect sound system and unique stage design. Meru Klang, the unbeatable location in CasaKlang@Klang, add convenience and gives full access via public and private transport
with added benefit of accommodates up to 200 parking bays for cars.

Model Name

Software.Seito F&B POS System 1
Network Version: 3 Users (Per Outlet)
Cashier Billing, Multiple Kitchen Printing, Reporting Module
Installed with Printer Server to support up to 4 Kitchen Printers.

Installation Date

Installation Date: 7 Oct 2022

System Configuration for basic one outlet

TO INSTALL AND RESUPPLY AND INSTALL SEITO POS SYSTEM WITH NETWORKING 3 USERS AND
3 KITCHEN PRINTERS FOR SEAFOOD RESTAURANT IN HXC@TRIANG.

    1. 99310127 RichPOS Model RP-3215B-ER5-250 system 1
      M/B FEB-9450C, CPU Dual Core 2.6 GHz
      2GB DDR2 RAM
      99021238 500GB 2.5″ Western Harddisk Digital 8MB -Sata
      15″ ELO Touch panel
      15″ TFT LCD panel. 250nits
      250W power supply (WITH UK SOCKET)
      Aluminum Die-casting Housing (base), Plexi-Glass Acrylic (front bezel)
      5 Series Ports (3 X External,2 X Internal),1 Parallel,
      1 VGA 7 USB (5x Exernal,2 X Internal),1 Cash Drawer (12V)
      1 PS/2 KB, 1 PS/2 Mouse,1 Lan (RJ45) 10/100 Base-T
      Integrated 3W Speakers
      99310141 250W External Power Supply
    2. 99010577- BC-460 Cash Drawer w/5B/8C, 460x465x100mm, Metal Grip, 24V, RJ 11 & Bell -(Black) 1
    3. 99010492 – Right Power PowerBox 1000 VA UPS (w/ AVR) 5
      – 1 x Cashier, 2 x Order Terminal, 1 x Printer Server and 1 x Workstation
    4. 99310288 Seito Point Of Sales System Package 1 – FEC AP-3615 G540 w/MSR 2
      FEC AP-3615 G540 AER POS CPT-350
      M/B FH-H611, Intel Celeron G540 2.5GHz Dual Core CPU
      99021252 4GB DDR3 Ram
      15″ LCD 350-nits w/LED backlight, 30K hrs
      15″ 5-wire Resistive Touch (1024×768)
      150W External Power Adaptor (12V)
      2 x DB-9, for com 1,2 and 2 x RJ45 for com 3 & 4.
      99021092 500GB 2.5″ Western Harddisk Digital 8MB -Sata
      99020187 Internet Pro Desktop (Logitech Keyboard PS/2 Mouse) -Black/Colour
    5. Outlet SEITO F&B Management System
      License Cashier Billing, Multiple Kitchen Printing, Reporting Module, Optical 1
      3 Users Mark Scanning, Computerized Ordering, Shop Back End Management
      Software Module, Keyboard / Touch Co-exist (net version only) Customer .
    6. Software Maintenance per annum (trouble shoot & upgrading) 1
      Kitchen Printer Server 1
    7. HP ProLiant ML110 G7 Server
      NSI -Intel® Xeon® Processor E3-1220 8M Cache, 3.10 GHz
      -4GB ECC Ram
      -120GB SSD Sata harddisk
      -Networking 2 Intel 82574 Gigabit NIC
      -Power supply 350W
      -HP Microsoft Windows Server 2008 R2 license coa
      Hp Keyboard and HP Mouse
    8. MOXA 4 Port Comm Card for Centralised Kitchen Printer 1
      99010539 17″ Samsung TFT LCD Digital Panel s/n: ZT6AH9NB400193N
    9. Computer Backend Systems 1
      99011741 HP Prodesk 600 G2 Mini Tower (MT) Business Desktop (Used)
      Intel Core i5-6500 (6M Cache, Up to 3.60Ghz)
      1TB 7200 RPM SATA Hard Disk Drive
      8 GB/8GB DDR4-2133 DIMM Ram
      Intel® HD Graphics 530 (8x)USB-A 3.0; (2x)USB-A 2.0 (2x) DisplayPort; VGA
      RJ45; Hdph; Mic; Line-Out; Line-In; Serial; (2x) PS2
      PCIe 3.0 x16; (2x) PCIe x1; PCIe 3.0 x16 (wired x4), DVD Optical Drive
      Windows 10 Pro 64 Operating System
      99011727 With 19.5″ HP LED Monitor
      NSI -Keyboard & PS/2 Mouse -B/Colour
      99930288 With Setup,Install, training & Support
    10. 99020309 – 8 Port Ethernet, 100 Base Switching Hub (Desktop ) TP-Link 1
    11. NSI HP Laserjet Pro M12w (Personal Mono Laser) – USB and WIFI 1
    12. 88810232 80 x 60 x 12 Paper Roll (100 rolls) 100
    13. 99020354 – POS ID Card (Seito POS design with s/n:) 30
    14. 88811406 XP-E260L 80mm thermal printer ( USB+LAN+Serial) 6
      80mm thermal printer
      Printing Speed 260mm
      (for Bar/Drinks, Zanban, DaHo, 3 x Receipt)
    15. NSI New Outlet Installation,Setup and Network Setting 1
      Food & Beverage Categories, Menu setup, Floor plan
      Software installation
      Networking ip terminal and printer setup

Why did the user select the IRC product?

The customer select our Pos system , due to our good service and good reputation on their previous outlet.

Our specific proposals to the customer

  • 1 Cashier and 2 Order terminal with 3 receipt printers and 3 kitchen/Bar printers connected in a single network with printer server.

Competition from other manufacturers during business negotiation

Many competitors but we offer the best package in term of good product quality and good price as well.

Improvement of customer job after using the IRC product

Seito Pos is well know for its ease of use and easy navigation in Chinese restaurant business.
So the staff also can easily mastered it within a short period of time.