Customer Profile

Customer: Xin Soon Lai Trading
Comapany or Shop Name: Restaurant Xin Soon Lai
Location: Taman Indah Sungai Jelok, Kajang
Nature of Business: Chinese Restaurant
Type of System: CASIO ECR SE-S400
Sold by Sales/support name: C K Law ( 012-366 0345)

Type of business and profile of user

Restaurant Xin Soon Lai is a traditional chinese kopi restaurant, the restaurant is selling a beverage like Milo, Teh, Kopi, Cham.
The restaurant also rent some stall to the Hawkers for selling like Chicken Rice, Wanton Noodle, Mix Rice, Curry Mee.

Model Name

CASIO SE-S400

Installation Date

23 FEB 2021

System Configuration for basic one outlet

1 units CASIO SE-S400 ECR register sales by department category.

Why did the user select the IRC product?

User is confident to CASIO product of reliable, his exsiting CASIO cash register is breakdown after using fews year.

Our specific proposals to the customer

To introduce a standalone of ECR come with department category registration.

Competition from other manufacturers during business negotiation

No competition, customer machine breakdown and need replacement urgent.

Improvement of customer job after using the IRC product

Customer able to have cash register to run his business when his old machine breakdown because IRC taken immediately action install a new machine.
” Today call, tomorrow installation Done “