Customer Profile
Customer: Ikano Handel Sdn Bhd
Company or Shop Name: Ikea Mutiara Damansara
Location: No.2, Jalan PJU 7/2, Mutiara Damansara 47800 Petaling Jaya, Selangor.
Nature of Business: Warehouse sale
Type of System: Casio TE-2200 Cash Register Rental
Sold by Sales/support name: Mr. Suhaimi (012-382 2145)
Type of business and profile of user
Kiosk for CNY 2021 Warehouse Sales like Snacks, F&B, Curry Puff and Mandarin Oranges opposite Ikea Counters.
Model Name
Casio TE-2200 rental unit.
Installation Date
14/1/2021
System Configuration for basic one outlet
Simple transaction like punch items sales (Dept. fix price) and get summaries end of the day (Z report).
Why did the user select the IRC product?
Quality brand, easily use and good service from technical team.
Our specific proposals to the customer
To add machine for rental please contact me and discuss the good prices when he needs.
Competition from other manufacturers during business negotiation
Sharp, Ashica and Towa they not interested because low quality and bad servise after sales.
Improvement of customer job after using the IRC product
On periodic date of rental the ECR we are support them if any problem.
