Customer Profile

Customer: Nova Innovation Sdn. Bhd.
Company or shop name: Nova Innovation Sdn. Bhd.
No.11A, Jalan PJU 3/41, Sunway Damansara, 47810 Petaling Jaya, Selangor
Nature of Business: HAHAL HANWOO (Premium Korean Beef)
Type of System: Retail
Sold by: Kamaria
Install By: Alif 019-3595127

Type of business and profile of user

Nova Innovation Sdn Bhd is importer for Halal Hanwoo beef from Korea, a new entrant in the Malaysian market, has already garnered interest around the region. Jofadli Abdul Rashid, CEO of Nova Innovation, the local importing company, told Asian Agribiz he has had many queries from Singapore and Indonesia. “The product is new …

Model Name

COUGAR Point Of Sales Version 12 – POS Rental Machine

Installation Date

06/10/2023

Event : 6th-18th October 2023 (3 Days)

Location : One Utama Shopping Mall

System Configuration for basic one outlet

  • RK3288W /Android 7.1 /2 + 8GB/15.6″+10.1″ WIFI, BT
  • Quad-Core ARM Cortex-A17 32-bit 1.8G (Dual Display)
  • Android 7.1 iMin OS,Speaker 1.5W Mono,Android 7.1 iMin OS,Speaker 1.5W Mono,
  • Memory 2GB Ram + 16GB ROM
  • Multi Point Capacitive Touch Panel,
  • USB Type_Ax4,3.5mm Audio Jack x1, RJ11x1,RJ12x1,RJ45x1,
  • TF Card x 1, OTG x 1, Ethernet:100M,Wi-Fi:802.11 b/g/n 2.4G,
  • Bluetooth 4.2, Button Power Key, TF Card up to 128GB
  • Input : 100-240V Output: 24V 1.5A
  • With Cougar Software Version 12 Cashier
  • Black Squirrel SK-425 Steel Cash Drawer
  • X-Printer XP-E260L Thermal Printer
  • POWER EXTENSION-4 GANG
  • Free Thermal Paper Roll
  • Free Ribbon
  • Free Online Support & Onsite Service if hardware issue.
  • Free Setup,Installand training
  • Free dismantle after event

Why did the user select the IRC product?

1) Customer satisfied because of our excellent service from the product briefing, demo, setup, install, training and during the event machine run smooth without breakdown.
2) Can supply the machine even last minute confirm the date of event.

Our specific proposals to the customer

  • Offer reasonable price with free setup, install & dismantle during office hour
  • Can setup 1 day early without charge
  • Provide 1 set Pos System for standby

Competition from other manufacturers during business negotiation

Two company

Improvement of customer job after using the IRC product

1) Our System is friendly user and accurate sales report & stock report.
2) No more job to issue bill manual.
3) Multi selection payment (e-wallet, debit card, credit card, cash, QR code)
4) Customer easier to check fast moving stock sold and stock balance.
5) can Add item or edit price on the sport less than 1 minute.