Project Description

Customer Profile

Customer: SAMARIA CUTLERY SDN BHD
Company or shop name: Samaria Warehouse Sale
Location: 12 JALAN ANGGERIK MOKARA 31/49,KAWASAN INDUSTRI KOTA KEMUNING 40460 SHAH ALAM, SELANGOR.
Nature of Business: HOUSEHOLD PRODUCTS SPECIALIZED IN KITCHEN CUTLERY AND TABLEWARE
Type of System: RETAIL Pos system
Sold by: KAMARIA /Zaki

Type of business and profile of user

Samaria Cutlery Sdn Bhd, incorporate in 2003 by Felicia Hoo; is a distributor of household products specialized in kitchen cutlery and tableware.

Over the 10 years of establishment, they are recognized and reputed by their supportive customers from mostly major departmental store such as: Sogo, Robinson, Parkson, Isetan, hypermarkets: Giant, Tesco, Aeon, Aeon Big, restaurants: Dragon-I, Sri Melaka &café: Kenny Rogers, Secret Recipt, Jusco Arena, not forgetting premium companies:Amway, Edasu Hiromori, PCM Marketing, DCR Marketing, Sime Darby, Macfood and event organizers: Maybank, CIMB for the insistence of good quality and professional service.

They have a wide range of products for various market ranges from their own brand name: “samariacutlery”, “Felli”, “Fabian” and international brand name: “PINTINOX” and “snips”.

With their striving efforts and their vision of becoming the leading cutlery distributor and role model for other industries in Malaysia, they have received positive feedback and encouraging response from their customers. They are confident that together with their customers, they can provide continuous top quality cutlery and tableware at reasonable price for everyone to enjoy in this global market.

Model Name

3 SET OF COUGAR POS RENTAL MACHINE

Installation Date

Installation Date: 18 /12/2019

Event Date : 19-22/12/2019 (4 days)

System Configuration for basic one outlet

-IFICIAN XPC-008 MINI ITX PC CASE c/w POWER SUPPLY
-SAMSUNG 18.5″ LED MONITOR
-MS WINDOWS 7 HOME BASIC
-SRP-275APG PRINTER WITHOUT AUTO CUTTER
-BC-425 STEEL CASH DRAWER
-Z-3100 HANDHELD CCD SCANNER
-FV-2029 VFD POLE CUSTOMER DISPLAY
-COUGAR POS V7 ADVANCE RETAIL MANAGEMENT SYSTEM-1 STORE,1 USER
-EPSON ERC-38 (O) INK RIBBON BLACK-F.O.C
-1PLY PAPER ROLL HW 76MM X 70MM X 12MM-FOC

Why did the user select the IRC product?

Most cheapest price and customer believe in our experience and capability to supply the Pos Rental machine.

Our specific proposals to the customer

Offer reasonable price with some F.O.C item (eg: ribbon, paper roll 100 rolls,free setup,free training)

Competition from other manufacturers during business negotiation

Two companies

Improvement of customer job after using the IRC product

1) Friendly user with complete sales & stock report.
2) Our system can easier import the customer data from excel format.
3) Every stock item can attached with product image.
4) Easy to change and update the sales price.
4) Multi level price can set easily.