Project Description

Customer Profile

Customer: Desaru Development Holdings One Sdn Bhd
Project Partner: VivaTicket Pte. Ltd. Singapore
Company or shop name: Desaru Coast Adventure Waterpark
Address: No. 4 Jalan Danau, Desaru Coast 81930 Bandar Penawar, Johor Darul Ta’zim, Malaysia.
Nature of Business: Water Theme Park
Type of System: Viva Ticketing and Pos systems
Sold by: Alex Wong 019-3374781

Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark

Type of business and profile of user

Desaru Development Holdings One Sdn Bhd, develop and create this water theme park in Desaru. The theme park is part of the Desaru Coast resort development in Johor that spans over 3,900 acres along a 17km beachfront in Desaru, Bandar Penawar. Beside the theme park there will be three beach front hotels namely, Hard Rock Hotel Desaru Coast, The Westin Desaru Coast Resort and Anantara Desaru Coast Resort & Villas.

ADVENTURE WATERPARK
Take the family for a splashing good time in Adventure Waterpark, set against the backdrop of Kampung-themed surroundings, the waterpark consists of a unique mix of wet and dry rides offering something for everyone. 21 acres of fun for the family, boasting five spectacular wet and dry zones in the Adventure Waterpark. Or tee off at the Ernie Els signature designed championship golf courses.
RIDES & ATTRACTIONS:

Tidal Wave Beach – is one of the biggest wave pools in the world holding more than four million gallons of water over nearly three acres. Guests can relax in luxury and enjoy the wave pool views from the Beachside Cabanas, or lounge along the 170-meter-long sandy shoreline of Tidal Wave Beach.

Kids Ahoy – has three age-appropriate play areas filled with water play equipment and a combined total of 13 different water slides designed for our younger guests. These zones are splashing favourites for toddlers, young children, tweens and early teens!

Riptide -This ride will sweep you away at the steepest angles and fastest speeds giving an unparalleled feeling of weightlessness. Travel downhill to enter the first twister where you will slide back and forth several times then circle around in the eye of the storm before exiting and hitting the second and third twisters ending with a splash into the pool.

Kraken’s Revenge – is a combination roller coaster and splashing flume ride that takes thrill seekers up 30 metres above the ground in rolling “boats” before swooping and spinning through a full 360º horizontal loop, followed by a diving 27-metre drop to the shipwrecking Kraken sea monster waiting in the pool of water below. Riders can reach speeds up to 70 km/h as they plummet to a splashing finish.

Surf Wall – A safe and high-energy surf simulator where surfing beginners or enthusiasts can catch and ride a radical artificial wave. The Surf Wall can accommodate up to five boogie boarders or two stand-up surfers at one time.

Wild Whirl – On Wild Whirl, riders on rafts hurtle down a steep entrance channel, then shoot into the wide-open bowl high on the wall for peak thrills. Glued to the wall by centrifugal force and shot forward by momentum, they speed around the perimeter. As rafts and riders slow, they move to the centre drop chute for a quick and exciting exit. Water jets send rafts effortlessly into the patented CorkScrew™ and down a tunnel into the splash pool below.

Super Twister – The Super Twister leads riders cruising through radius curves before an unexpected drop into a funnel where they oscillate back & forth and then exit back into the enclosed tunnel and onto the next set of exciting curves & funnels.

The Tempest – Experience two high-energy funnels and a sudden 24-foot drop that allows for high-banking swings. Look out for a 55-foot tube slide with a funnel in the middle which will send you on a swirling vortex before completing the descent to splashdown.

Penawar Falls – With three separate waterfalls tumbling over each rising cliffs into a pond below, Penawar Falls is a sight for young and old alike. The giant Penawar Flower sends you on a discovery for a story of intrigue, pirates, villagers and young heroes!

Penawar River – At 350 meters, the Penawar River is a long, looping lazy river that floats amid lush greenery of riverbank and riverside fishing village scenes. Set among the Penawar River are four popular giant water slides – Wild Whirl, Super Twister, Riptide and The Tempest.

Swinging Ship – The classic Swinging Ship theme park ride has three towering waterfalls cascading over a massive 13-metre-high rock cliffs. The Swinging Ship is everyone’s favourite ride — mild enough for youngsters and great fun for all ages, the replica pirate ship arches up to 180 degrees in both directions, filling the air with laughter.

Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark

Model Name

FEC AP-3675 Pos system

Installation Date

30 July 2018

System Configuration for basic one outlet

44 units – FEC AP-3617-FR5-350LED Without MSR
Intel i5-3550S 2.5GHz Quad Core CPU
17″ LCD 350-nits with LED backlit
30k hrs  5-wire Resistive Touch
8GB DDR3L 204-pin RAM
500G SATA HDD 2.5″

44 units – AM-1015-350-Pole Type, 2nd Display
15″ LCD 350-nits with CCFL backlit, 50K hours, 1024×768,
non touch, Bezel free, joint and pole

44 sets – Win 10 IOT Enterprise 2016 Value

All the Pos system above is hooked up with a big network and connected to a Server.

Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark

Why did the user select the IRC product?

FEC Pos system hardware was selected due to its relibility, good designs and dood support service with NBD failure response.
The Viva ticketing system, F&B Pos system, self service kiosk is was a proven product widely used around the globe.

Our specific proposals to the customer

Use large 17″ LCD with 350 nits brightness, 5 wire resistive touch , Intel i5 CPU with 8 GB ram. A similar 17″ customer display was added for customer viewing and screen advertising.

Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark

Competition from other manufacturers during business negotiation

HP Pos system

Improvement of customer job after using the IRC product

The Viva ticketing system bundle with FEC Pos system hardware were able to deliver the optimum perfomance for the business owner. Needless to say it is able to handle large weekend, festive and school holidays holiday makers!

Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark
Desaru Coast Adventure Waterpark