Customer: OTN Bakery (M) Sdn Bhd
Company or shop name: YM One Stop Baking Shop
Location: 84, Jalan Pee Kang Hai Kampung Abdullah, 85000, Segamat, Johor.
Nature of Business: Retail
Type of System: Cougar V7 Retail Pos System
Sold by: Johnny Tan (016-227 4326)
Type of business and profile of user
YM One Stop Baking Shop is selling different baking equipment and ingredients.
System Configuration for basic one outlet
1 store 1 user Pro Version (Cougar V7 License)
2 Stores 1 User-HQ Cougar V7
Black Squirrel 1D Scanner XL-6500A
Lenovo CPU & Monitor 19″
Why did the user select the IRC product?
Existing customer so that customer choose back IRC as main pos vendor.
Our specific proposals to the customer
Since customer already had one outlet at Segamat and plan open another new outlet at JB. So we suggested Segamat outlet as main HQ and link to the new outlet. HQ site can view the sales report and stock balance report once the outlet do the dayend.
Competition from other manufacturers during business negotiation
Improvement of customer job after using the IRC product
-Easier to manage the new outlet
-Able to know daily sales
-Able to know stock balance before finish so can order with HQ site