Project Description

Customer Profile

Company or shop name: OTN BAKERY (M) SDN BHD
Nature of Business: Retail
Type of System: Retail Pos
Sold by: Johnny Tan 016-2274 326

Type of business and profile of user

Established Since 2003,we Specialise in selling bakery ingredients, equipment,
kitchen machine and we also conduct bakery lesson for customer

Model Name

Cougar V7 Pos

Installation Date


System Configuration for basic one outlet

– 1 store 4 user Pro Version (Cougar V7 License)+AR Module
-XPrinter E-260L Thermal Receipt Printer x 2
-Zebra DS2208 Barcode Scanner x2
-Bixolon BC-460 Cash Drawer x2
-Lenovo Think Centre M720t Desktop-Tower x2
Windows 10 Pro 64
Intel Core i3-8100 3.6G 4C
1TB 7200RPM SATA 3.5 HDD
Monitor 19.5”
– Argox iX4-240 Bcode Printer ,32 bit RISC

Why did the user select the IRC product?

-Our loyalty customer
-Believe company products
-Able provide best after services

Our specific proposals to the customer

-Due to special case customer shop burned, so customer look back to me and asked to quote him as previous shop. Customer previous shop using 1-store-4users
but customer said main server and another laptop he will settle. So
im quoted him cashier 2 unit lenovo and 2 printer 2 drawer. Customer want one realiable barcode printer so im suggested him Argox printer.

Competition from other manufacturers during business negotiation


Improvement of customer job after using the IRC product

-Able to print many labels at one time print
-Reduce human error
-Easily use the system.