Project Description

Customer Profile

New player for food court business, located at Kuala Lumpur business centre developed by the corporate whom is also the owner of Food court.

Customer paying at the cashier
Viva Mall Facade

System Configuration for basic one outlet

SE-C6000 X 31 units
Video Surveillance Interface X 21 units
ORCA back end software X 1 set

Video Surveillance & ORCA back end
Food court workers standing by order from customers

Why did the user select the CASIO product?

The management of food court wanted to monitoring on registration procedure of tenants and clerks operation .
They required the complete solution of back end reporting with commission base calculation and CCTV monitoring system inclusive of transaction sales.

Our specific proposals to the customer

A complete food court cash collection systems with more accurate transactions being captures and superimposes cash receipt transaction data onto live video with the cashier’s activities recorded on the surveillance systems. Implementing VSI text inserter minimizes analysis and it is also capable to capture pinpointing flagged transactions such as VOID, REFUND, NO SALES, etc.

The major point is increasing profit for Retailers and F&B sector.

Competition from other manufacturers during business negotiation

After demonstrations and presentation couple with many existing CASIO food court users as reference, and ORCA software fulfill customer requirement. Finally customer convinced with the system even pricing quoted higher than competitors.

Improvement of customer job after using the CASIO product

Customer is pleased with Casio ECR and CCTV system which is stable in term of all reporting generated by Orca back end software