Project Description

Customer Profile

Customer: GAM TONG (HONG KONG RECEIPE)
Company or shop name: GAM TONG (HONG KONG CAFÉ) OCEANUS SDN BHD
Nature of Business: F&B
Type of System: F&B pos
Sold by: Johnny Tan 016-2274 326

Type of business and profile of user

Singapore, a cosmopolitan city that brings together the cuisines of various countries.
In 1993, a young man, Alan Voo, with full ambition, began his first step to chase his dreams by followed
Master Yan (Hong Kong famous roasting master) to Hong Kong to learn all the skills of Hong Kong cuisine.
Alan Voo start up his first restaurant in Kuala Lumpur name [Hong Kong Kitchen] and get famous in short time.

[Delicious, is just nice] [Gam Tong]–The molasses should be mellow. To control the fire and time of the fried sugar, stir up the golden sweet and not
blackened molasses. Therefore, the golden sugar is the pursuit and persistence of quality, without chemical and artificial flavors.
Ingredients, unique recipes, inherited authentic Hong Kong-style tea restaurant specialties and local cooking techniques

Model Name

Seito Pos

Installation Date

15/1/2020

System Configuration for basic one outlet

-XP-E260 Thermal Printer-5 units

-FEC AP-3615 AER POS CPT-350
M/B FH-H611, Intel i3-2120 3.3GHz Dual Core CPU
500GB 2.5″ Western Harddisk Digital 8MB -Sata
4GB DDR3 Ram-Kingston
1 x MCR Track 1/2/3,Pre-Installed
True Flat VFD customer display, 20×2, 9mm

Why did the user select the IRC product?

Our exsiting customer plus they confident with our company after services.

Our specific proposals to the customer

Im proposed customer with 1 unit AP-3615 and 5 units thermal printer because they get different place to prepare
the food so need print on the spot.

Competition from other manufacturers during business negotiation

Singapore pos company proposed but at the end customer find back our IRC.

Improvement of customer job after using the IRC product

-Enhance the speed of ordering
-Smoothly operation
-User friendly